Question 1

What is Raw Nutritional?

Accepted Answer

Raw Nutritional is a Canada-based health brand engaged in the production and selling of high-quality, organic vegan protein and superfoods that are as delicious as healthy.

Our bestseller product Vegan Pro is a pure plant-based protein designed with a unique formula and made with completely organic ingredients.

Question 2

Are these available worldwide?

Accepted Answer

At present, we only deliver our products to the US and Canada.

Question 3

Do you offer samples?

Accepted Answer

We may offer free samples upon request, only in specific conditions. For instance, if you are a professional health planner and would like to taste our product and write/share a review for your audience, we will be more than happy to offer a sample.

Question 4

Can I take Raw Nutritional products when pregnant or nursing?

Accepted Answer

Generally, our products are suitable to be consumed by all kinds of women, including pregnant and nursing women. However, you should always consult your physician before you start using a new supplement/product when pregnant.

Question 5

Who should use Raw Nutritional Products?

Accepted Answer

Our Vegan Pro protein powder can be used by anyone who is looking to add a healthy plant-based protein to their lifestyle. It is especially recommended for health-conscious people on-the-go, who do not have the time or patience to cook a healthy breakfast daily. Each scoop of Vegan Pro gives you about 20 g of protein, which is enough to keep you energized all day long.

Our superfoods are also suitable to be consumed by most persons, with or without expert consultation.

Question 6

Can Children take Raw Nutritional Products?

Accepted Answer

Children or kids should not use nutritional supplements, as their protein needs are different from that of adults. However if it’s use in baking like replacing flour with Vegan Pro in pancake mix there’s no worries about it. There’s no harmful ingredients in our formulation, but you should always ask your physician prior to giving any supplements to your children.

Question 7

Will Raw Nutritional products help me lose weight?

Accepted Answer

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Maybe you're trying to lose weight. Maybe you want to stay lean and toned. What we all have in common is the need to fight those sugar cravings between meals. Pea protein helps, and since we use the highest quality available, the 20 grams you get from one serving are easy to absorb.

Yes. Our Vegan Pro Protein is made of yellow pea isolate, which is a tasty and complete source of protein. It is low in fat and carbohydrates. It may also help reduce weight by satisfying your hunger and keeping you full for longer periods.

Question 8

Can you take more than one product at once?

Accepted Answer

Yes, you can take more than one Raw Nutritional product at the same time. Most of our products are designed such that the ingredients of one product do not have any conflicts with the ingredients of another item. All our superfoods is naturally sourced and safe to consume in combination, but you should always follow the directions on the label and not consume more than the recommended dose.

Question 9

How do I change or cancel my order?

Accepted Answer

You can cancel your order only if it hasn’t been dispatched already. You can find the Cancellation option in the order section of your Raw Nutritional account.

If you want to exchange a product you have already received, please Contact our Customer Service Team to initiate the process.

Question 10

What is your return policy?

Accepted Answer

We offer a “30-Day Satisfaction Guarantee”, under which we will take the product back within 30 days from the delivery date if you’re not satisfied with it for any reason.

For the return of unopened products, you’ll receive a full refund.

For the return of opened or used items, you’ll receive store credit, which you can use for future orders.

In order to return a product, kindly place a return request by contacting our customer service team. Presently, we do not offer pick-up facility, so you’ll have to arrange to send the product back to us. We will bear the cost of shipping only if the return is a result of our error.

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